Important Information About Your Order and Delivery

Order Confirmation and Shipping Details
After placing your order, you will receive a confirmation email to verify your purchase. Once your order has been dispatched from our warehouse, you will receive a second email containing tracking details. This will allow you to monitor the status of your delivery and get a clearer estimate of when to expect your package. Pre Ordrer Information when there are pre-orders live, it can take up to 4 weeks after the pre-order closes to receive your order.

Delivery Timeframes and Variations by Country
Delivery times vary depending on the destination country. All estimated delivery timeframes begin the day after your order has been placed, unless stated otherwise. Please note that external factors such as customs processing, holidays, or unexpected carrier delays may affect the actual delivery date.

Issues with Your Delivery?
We strive to ensure that your order is delivered carefully and on time. If, for any reason, you do not receive your order within the specified delivery timeframe or if your package arrives damaged, please contact us as soon as possible. You must reach out to us within 7 days of delivery so we can assist you in finding a suitable solution.

If you have any questions, feel free to contact our customer service team—we're happy to help!